SUPPORT

How can we help?

USING TUKO

What is Tuko?

A question app that helps parents, carers and kids have better conversations. Questions move from fun chats to deeper ones, and they work both ways.

What ages is Tuko for?

Kids from 4 to 16. Younger kids love Fun and Wacky. Older ones often go straight for Deep.

What are Fun, Light, Deep and Wacky?

They’re the four moods of question. Fun builds comfort and shared laughter. Light invites small stories and suits dinner. Deep is about feelings, identity and meaning, and is often best at bedtime. Wacky plays with imagination, and there are no wrong answers.

What’s the difference between Guided and Focus?

Guided moves from Fun to Light to Deep over a session, adjusting as it goes. Focus keeps you in one mood for as long as you like.

What do I need to use Tuko?

An iPhone or iPad with iOS 26 or later. Tuko isn’t available on Android.

Can I use Tuko offline?

Yes. A built-in question library means it works without a connection.

How do I use Tuko with Siri?

Say “Ask Tuko for a question”, or ask for a Fun, Light, Deep or Wacky one.

What is Tuko?

A question app that helps parents, carers and kids have better conversations. Questions move from fun chats to deeper ones, and they work both ways.

What ages is Tuko for?

Kids from 4 to 16. Younger kids love Fun and Wacky. Older ones often go straight for Deep.

What are Fun, Light, Deep and Wacky?

They’re the four moods of question. Fun builds comfort and shared laughter. Light invites small stories and suits dinner. Deep is about feelings, identity and meaning, and is often best at bedtime. Wacky plays with imagination, and there are no wrong answers.

What’s the difference between Guided and Focus?

Guided moves from Fun to Light to Deep over a session, adjusting as it goes. Focus keeps you in one mood for as long as you like.

What do I need to use Tuko?

An iPhone or iPad with iOS 26 or later. Tuko isn’t available on Android.

Can I use Tuko offline?

Yes. A built-in question library means it works without a connection.

How do I use Tuko with Siri?

Say “Ask Tuko for a question”, or ask for a Fun, Light, Deep or Wacky one.

YOUR DATA

What data does Tuko collect?

Only anonymous usage data to improve the app. No names, emails, location or profiles.

How do I turn analytics off?

Open Settings in the app, go to Privacy and switch Analytics off. Your choice syncs across your devices.

How does iCloud sync work?

If you turn it on, your bookmarked questions and settings sync across your Apple devices. You can switch it off at any time.

What data does Tuko collect?

Only anonymous usage data to improve the app. No names, emails, location or profiles.

How do I turn analytics off?

Open Settings in the app, go to Privacy and switch Analytics off. Your choice syncs across your devices.

How does iCloud sync work?

If you turn it on, your bookmarked questions and settings sync across your Apple devices. You can switch it off at any time.

PURCHASES

What’s free?

The download is free and includes 30 questions. Pay once to unlock the full deck; the App Store shows the price where you live. There is no subscription.

What’s in the full deck?

Every question in the library, across all four moods, in both Guided and Focus. The free download gives you 30 of them to try.

Can my family share the unlock?

Yes. The unlock works with Family Sharing, so the people in your family group can use it too.

I’ve changed phones. How do I get my unlock back?

Sign in with the same Apple ID and use Restore Purchases in the app’s Settings.

What’s free?

The download is free and includes 30 questions. Pay once to unlock the full deck; the App Store shows the price where you live. There is no subscription.

What’s in the full deck?

Every question in the library, across all four moods, in both Guided and Focus. The free download gives you 30 of them to try.

Can my family share the unlock?

Yes. The unlock works with Family Sharing, so the people in your family group can use it too.

I’ve changed phones. How do I get my unlock back?

Sign in with the same Apple ID and use Restore Purchases in the app’s Settings.

FROM THE JOURNAL

Read our privacy policy for the full details.Browse the Journal