Privacy, in plain English.

Introduction

Your privacy matters to us. This document outlines how Tuko handles your data when you use our iOS conversation app.

Information We Collect

Personal Information

No personal information is collected. The app works without needing names, email addresses, or phone numbers.

Device Information

• Device Identifier: A unique anonymous identifier using Apple’s identifierForVendor
• Platform Details: iOS version and app version for compatibility
• Session Tracking: Temporary IDs to group related activity

Usage Analytics

Anonymous usage data helps improve the app:

Question Interactions

• Question IDs: Which questions you view
• Viewing Time: How long you spend reading (up to 30 minutes)
• Categories: Fun, Light, Deep, or Wacky question types used
• Question Content: Full text to improve quality and personalise recommendations

App Navigation

• Screen Changes: Moving between app sections
• Session Data: Opening, closing, and backgrounding the app
• User Behaviour: Quick skips, long reads, and usage patterns
• Mode Selection: Guided, Focus, or Wacky conversation modes
• Bookmarks: When questions are saved or removed

Article Reading

• Article Access: Which articles you open and close
• Reading Duration: Time spent reading (up to 30 minutes)
• Search Terms: What you search for in articles
• Reading Progress: How much of each article you read
• Completion Status: Whether you finish reading
• Access Method: From list, bookmark, or search
• List Actions: Scrolling, filtering, and refreshing

Feature Usage

• Settings Changes: When you modify app settings
• Category Selection: Your preferred question categories
• Timer Usage: How the question timing features are used

Local Data Storage

The following data is stored locally on your device:

• Bookmarked Questions: Questions you’ve saved for later
• App Preferences: Your settings and customizations
• Question Cache: Downloaded questions for offline use
• Usage Metrics: Local tracking data before transmission

Data Transmission and Storage

Analytics Data

• Destination: Anonymised metrics are sent to Cloudflare Workers for secure analysis
• Frequency: Data is sent in real-time when you use the app
• Security: All data transmission uses HTTPS encryption
• Purpose: To improve question quality and app functionality

Third-Party Services

• Cloudflare: We use Cloudflare Workers to:
  • Store and serve questions securely
  • Collect anonymised usage analytics
  • Ensure fast, reliable app performance
• No Personal Data: No personally identifiable information is shared with any third party

iCloud Synchronisation

Optional Sync

• iCloud Integration: You can optionally sync bookmarked questions across your Apple devices
• Anonymous Sync: No personal information is included in iCloud sync
• User Control: iCloud sync can be disabled at any time in Settings
• Apple’s Privacy: iCloud data is subject to Apple’s privacy policy

What Syncs

• Bookmarked Questions: Questions you’ve saved (via CloudKit database)
• App Preferences: Your settings and customizations (via iCloud Key-Value Store)
• NOT Synced: Your usage patterns, time spent, or analytics data

Preference Synchronisation Details

The following settings sync across your devices using Apple’s iCloud Key-Value Store:

• Font Size Settings: Your preferred text size and scaling
• Notification Preferences: Whether notifications are enabled
• Reminder Times: Your preferred reminder schedule
• App Customizations: Interface preferences and accessibility settings

Data Usage and Purpose

How Data Helps

Collected data helps us:

• Better Questions: Show more relevant content
• Performance Optimisation: Fix slow or broken features
• New Features: Build what people actually use
• Bug Fixes: Identify and resolve problems

What Doesn’t Happen

• No Profiling: Individual user profiles aren’t created
• No Selling: Your data is never sold or rented
• No Advertising: Data isn’t used for ads
• No Cross-App Tracking: No tracking across other apps or websites

Data Retention and Deletion

Analytics Data

• Retention Period: Analytics data is retained for up to 2 years for trend analysis
• Anonymisation: All data is anonymous and cannot be linked to individual users
• Aggregation: Data is aggregated for statistical purposes only

Local Data

• Your Control: All local data can be cleared by deleting the app
• Bookmark Data: Stored until you delete bookmarks or uninstall the app
• Cache Data: Automatically managed and refreshed as needed

Your Rights and Control

Data Control

• Analytics Opt-Out: You can disable all analytics collection using the toggle in app settings
• Anonymous Collection: All analytics are collected anonymously and cannot be linked to you personally
• iCloud Control: You can disable iCloud sync at any time in device settings
• Local Data: You can clear bookmarks and reset settings within the app
• App Deletion: Uninstalling the app removes all local data and stops all data collection
• Preference Sync: Your analytics preference syncs across devices via iCloud

No Account Deletion Needed

Since we don’t collect personal information or create user accounts, there’s no need for account deletion procedures.

Children’s Privacy

COPPA Compliance

• Age Restriction: The app is designed for families and children
• No Personal Data: We don’t collect personal information from children or adults
• Parental Control: Parents have full control over the app’s data settings
• Educational Purpose: The app is designed to facilitate meaningful conversations

International Users

Global Privacy

• GDPR Compliance: We comply with European data protection regulations
• CCPA Compliance: We comply with California privacy laws
• Global Standards: We apply the highest privacy standards globally

Security Measures

Data Protection

• Encryption: All data transmission uses industry-standard encryption
• Secure Storage: Analytics data is stored securely on Cloudflare’s infrastructure
• Access Control: Only authorised systems can access anonymised analytics data
• No Breach Risk: Since we don’t collect personal data, personal data breaches are not possible

Changes to This Policy

Updates

• Notification: We’ll notify users of significant privacy policy changes through app updates
• Transparency: All changes will be clearly communicated
• Your Choice: Continued use of the app constitutes acceptance of policy updates

Contact Information

Questions or Concerns

If you have questions about this privacy policy or our data practices:

• Email: support@tuko.app
• Purpose: We’re committed to transparency and will respond to privacy inquiries

Technical Details

Data Format

• JSON: Analytics data is transmitted in JSON format
• Identifiers: All user identifiers are anonymous device-based IDs
• Timestamps: Usage timing data helps improve app performance
• Categories: Question categories help personalise the experience

Analytics Opt-Out Instructions

In-App Controls: You can disable analytics collection directly within the app:

1. Open the Tuko app
2. Go to Settings
3. Navigate to the “Privacy” section
4. Turn off the “Analytics” toggle
5. Your preference is saved locally and synced across your devices via iCloud

Alternative Methods:

• Uninstall the app to completely stop all data collection
• Disable internet access for the app in device settings (analytics require network connection)

iCloud Sync Control:

• Go to device Settings → [Your Name] → iCloud
• Turn off iCloud for Tuko to disable preference and bookmark sync
• This only affects syncing; local app functionality remains unchanged

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Summary: Tuko prioritizes your privacy by collecting only anonymous usage data to improve the app experience. No personal information is collected, stored, or shared. All data collection is optional and can be disabled in settings.